Staff specialists provide the following services to line managers: 1. Skills needed for the role of line manager, Responsibilities of a Supervisor 14 Functions of a Supervisor, Executive Assistant Job Description, Salary and Skills, What is coaching? No matter the organizationally specific title, organizations contain front-line, middle, and top managers. 5. Learn how to delegate The front-line work isnt your job. In Brand Engagement, based on two decades of working within the engagement field, I reversed the logic of CEO as the primary communicator vociferously arguing the case for the . Some of the individuals have manager in their designation or position but they dont really manage any other employee, these managers are also not line managers. He recruits people and helps in training and guiding them. It is the line manager who has the responsibility of creating a viable communication channel where the flow of communication is smooth, clear, distinct and of course, open. A good line manager cultivates potential, know-how, and skill through self-study and also by undertaking training programs that will help him to enhance his skills. They may have a greater impact on company . At the forefront, mental health takes the stage. Hence, it is very important for the management to ensure that the line managers possess a right attitude towards the performance management approaches and equally possess the right competencies for executing it. For many new managers, commanding respect from those they supervise is one of the most challenging tasks. In a typical business, the line manager will lead a revenue-generating team in a company, and it is this person who acts as the main go-between for front-line works and senior management. He is aware of all the nooks and hooks of a department. Fresh into the HR beat, Arindam began his writing career by volunteering as a student writer during his college days. These were Conceptual Skill, Human Skill and Technical Skill. This means Line Managers help the business to function seamlessly, with any hiccups being dealt with resourcefully and without the need to involve every other member of staff. This ensures that the new staff member learns the correct way to carry out the task before working independently. So he always has more chances of getting promotions and is a boon to the organization in times of crisis. Line managers will also often organise for new staff members to initially work alongside experienced staff members for a period of time. Your email address will not be published. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. As a result, a bond has been formed between the managers and the employees, which was not there earlier. Wharton management professor Ethan Mollick has a message for knowledge-based companies: Pay closer attention to your middle managers. Importance of Line Managers The concept holds great importance in all the organizations. If you're able to demonstrate to your team that you have an intimate knowledge of everything . The purpose of . Its really important that they take responsibility for any failings and dont play a blame game. Why are line managers important? And what skills do you need in the role of line manager? According to the most recent teacher workforce statistics, 39.3% of secondary school teachers are also middle leaders. Hi, I am an MBA and the CEO of Marketing91. He is responsible for accumulating and allotting proper resources for the organization. In schools, all teaching and non-teaching staff have a line manager. The main reason for these thoughts is being subjected to poor line management and poor relationships. Even a small contribution a month would be of great help for us. In a way, the pandemic has made frontline managers even more capable of being up to the task of handling their employees. And research shows that workplaces that educate, train . Approach and abilities and it is the line manager who is in the position to distribute work as per the skills of his employees. The line managers are supposed to report to the higher level of management on the well being and performance of the employees or the teams that are managed by them. How effective brand management can impact your bottom line Jan 13, 2021 . Business They empower every member of the team and encourage them to focus on goals to achieve the target in the best possible manner and the least possible time. Now, more than ever, their role is essential to ensure that workplaces continue to function smoothly and employees remain happy. This constant interaction between manager and employee can be leveraged to improve training by consciously fostering a learning culture within the organization. A line manager is responsible for managing resources and the employees to achieve the daily and functional goals of the organization. Shailesh Singh, director and CPO, Max Life Insurance, says, In our case, we look at the line managers as the hub, as leaders and as the owner of the family. The line managers are also increasingly being assigned the human resource obligations. Different coaching styles, 14 Tips you Should Know When Starting a New Job, What is the Importance of Learning (In Any Stage of Life), Who is an Account Manager? Providing employees/workers technical expertise and skills. Back in 2010, this figure was only 10.8%. Supervising the business's performances. Keeping a vigilant eye on the team and individual metrics and performances against set targets, Coordinating with other line managers across the organization, Offering performance indicators and productivity reports to the management, The responsibility of the line manager includes scheduling meetings at regular intervals to discuss, Line managers offer encouragement and support to the team members. High brand awareness is good for your bottom line. This helps front-line teams meet company expectations, devote additional effort and produce higher quality work, which can improve employee work-life balance and job satisfaction. Some of these include: Recruiting and hiring talent to fill team positions Providing training and support to new hires Cross-training employees to ensure job rotation and minimize assignment coverage gaps Through working . He must be an expert in self-management so that he can do whatever is required for his job-profile without being influenced by others. They help in attaining customer satisfaction to the organization by implementing actions as and when required. The line manager must have the self-confidence to understand and manage his employees. A lot of line management skills are down to experience and experience is often the most important aspect of applying for a line management role. What are the line managers responsibilities? This is over and above the anxiety that venturing out and travelling in these times already brings. The most important skill that a line manager must possess is his ability to communicate, ask questions, seek answers and getting the full picture before making a decision. Where you find out the vision of the person you are line managing (and vice versa) and help them . When a line manager is effective, it makes a huge difference to the workforce and the success of the business or organisation. F. John Reh is a business management expert, with more than 30 years of experience in the field. Relationships with those who were once close and available in times of need, may have either broken down or further strengthened depending on the duration of those relations. While going back to work from the office, employees are bound to seek answers to innumerable questions. He has to align with other managers for proper functioning of the organization. They will usually be the line manager of a few different middle leaders (Heads of Department/Heads of Year) and their line manager is usually the Headteacher. Communicating your reward package to employees can . But mangers are of various types and they have defines roles. In some schools (typically large Multi Academy Trusts) their Heads of Department and Heads of Year are on the leadership pay scale. The role of line manager often means making tough decisions. Dealing with the clients and customers of the organization. Write CSS OR LESS and hit save. MBA Skool is a Knowledge Resource for Management Students, Aspirants & Professionals. Line managers with TLRs usually remain on the same teaching pay scale as those they manage. There are also differences between what is needed to climb up the pay scales. The line manager reports to the person in a position ranking higher to him. In many cases, because of restructuring efforts, roles and responsibilities have also changed for individuals, In our case, we look at the line managers as the hub, as leaders and as the owner of the family. It's common for top-performing line managers to either rise through the ranks of management or broaden their responsibilities to encompass other areas of a firm's operations. 2. For instance, a project manager, he handles a particular project and the project team for him changes as soon as the project changes. This is the reason why companies have been insistent on providing 24/7 counselling facilities to their employees. Without leadership a line manager simply cannot be effective. Moreover, those with pre-existing mental health conditions, who may have found a reprieve in the past few months, are going to find it more challenging than the rest to return to office. First-line managers may be responsible for any of the following duties, depending on the organization they work for: Communicating with middle managers and executives. Save my name, email, and website in this browser for the next time I comment. Therefore, line managers play an important part in managing team operations, team productivity, and increasing team morale. Regular measurement of the operational performance. Here are five important skills you can develop throughout your career to help you become a successful line manager: 1. Senior leaders in schools are on a different pay scale entirely (the Leadership Pay Scale) and have additional responsibilities. Allocating all the employees/workers their work and rotas. They will carry out additional responsibilities like overseeing their teams day-to-day tasks but will often work on similar tasks and projects as those they line manage too. Affiliate login, Food Hygiene It is not difficult to understand why. Important skills for line managers to have include effective communication, active listening, the ability to prioritize and delegate tasks, leadership, and organization. Ultimately, a good line manager has the skills needed to work with a team both professionally and personally. Whether the business line manager role involves the overseeing of day-to-day workforce operations or mentoring staff, it is an all-encompassing role in a modern business. As previously discussed, it is important to have healthy relationships between line managers and those they manage. It is the line manager who has to maintain a viable balance between the upper management and the employees working under him, has to show the same balance, understanding, and determination while dealing with both the level of employees in the organization. He is responsible for the after recruitment and selection procedures. 5 important line manager skills. Being an approachable and easy-going line manager can mean staff do their tasks well because they want to rather than because they fear the consequences of not doing so. 2. The line managers or the front line management play a very crucial role in implementing and enacting the HR policies. This may include motivating others to exceed expectations or put in extra effort without monetary incentives. Support HRKatha. Managers like project managers are responsible to direct work to other employees, but they are not responsible for any of the administrative management. While it is true that returning to office will bring back a sense of purpose and structure to all peoples lives, the discussions around mental health are on the rise. In this article, well introduce what it means to be a line manager and give some specific information about common line management roles. Although senior management is involved in developing and approving a firm's strategy, the hard work of implementing that strategy often takes place at lower levels of the organization. Your email address will not be published. The input of a line manager is essential for organizational learning. Because of the bond that has been created, employees will look towards the line managers more as coaches and mentors, just like it has been for the past few months, says Prasad Kulkarni, VP-Global HR, Accelya Group. Being a line manager involves spinning lots of plates. Sophisticated HR software like Cezanne HR . They know their employees the best and have a very strong and crucial role to play.. He is the one who aligns the organization goals with that of various strategies. Line management plays a vital role in the development of employees in an organisation. They're responsible for making sure that projects are done well and on time, but they don't discipline employees, promote or demote them, or make salary adjustments. Line manager is a person or employee of an organization who directly supervises one or more employees and is in charge of all the individuals working in the same or different department. He has a vital role in an organization, and that is of executing key functions, for instance, decision-making, target setting, and policymaking. A fan of almost all kinds of sweets, he enjoys light music. I've experienced both kinds from the point of view of the manager and the member of staff. 2. 9. This ability to look simultaneously up and down the hierarchy, in two directions, allows. Most managers understand the importance of employee engagement and employee relations but in times of economic uncertainty when budgets are tight, the gap between managerial good intentions and the actual practice widens. Whats more, there is a certain talent in being able to work closely with co-workers while inspiring respect as the senior person in the team. All these roles make the job of a manager very important for harmonious working. Looking after clients. A line managing position is often a steppingstone to higher positions and is the first way employees begin to climb the career ladder. He is skilled in collaborating with people. Do emerging leaders focusing on their personal growth hurt companys prospects? Usually the responsibilities carried out by the line managers are as follows:-. But what is a line manager exactly? Since its inception in 1948, the NHS has undergone significant developments and changes. Line managers oversee other employees and the operations of a business while reporting to a higher-ranking manager. Some of the added responsibilities of these managers include: Middle level mangers include all levels of management between the supervisory level and the top level of the organization. A manager should ensure resources are well organized and efforts are coordinated effectively and efficiently in alignment with company strategies and objectives. It is not a sudden call to duty for the line managers either. In any situation, the line managers are the first point of contact for the employees. Job rotation, job sharing & stretch assignments: Equally important are attempts to ensure a relational onboarding with the team. Line manager should authorise to direct the work of subordinates and has the responsibility to accomplish the organisation's objectives (Stone, 2005). Depending on the business or industry, line managers might also be called team leaders or supervisors. Remote working has led to a change in the dynamics of office relationships. The main problem in any organization is the lack of proper communication channels. Communication. The first line managers are usually called supervisors or in a manufacturing they may be called foremen. It is not a sudden call to duty for the line managers either. Having been present in this region since 1902, GE has been around for 120 years. Q. They are an effective organiser, decision maker and leader who will give praise where praise is due and who isnt afraid to take responsibility for failings. Food safety guides Other things that make a good line manager: When a line manager recognises a persons success and performance, it makes a difference. This is only going to increase once organisations start moving back to the office. Line managers to teachers usually have whats called a TLR (Teaching and Learning Responsibility), which is an additional payment for their extra responsibilities as a line manager. Quizzes test your expertise in business and Skill tests evaluate your management traits, Difference Between Line Manager & Project Manager. Almost everyone in the workforce has a line manager and becoming a line manager is typically the first step people take when they seek to progress in their careers. Monitoring the work habits of team members. A line manager can be confused with any other type of manager say for instance with a project manager. 8. Identifying whether there is a need for corrective measures or not and implementing those measures for the achievement of company goals and objectives. but individual engagement and genuine interest. Line managers in every organisation are uniquely suited to assure and guide their team members in the back to office transition. Line managers must fight against the urge to be driven by the trials and tribulations in their work and personal lives. Line managers are in almost every organisation and industry from finance, waste disposal and food service, to media. Team building, mentoring and motivating the employees help accomplish the organizational goals. In a large organisation line management and the HR dept. The National Institute for Health Research defines line managers as senior professionals who have first-line management in addition to their professional responsibilities.. Whether this is training or development plans, its imperative that employees are empowered to improve and seek progression. The line manager must plan ahead: to get the most out of a team or department, a good line manager will recognise the importance of career progression. 6. She is currently doing an apprenticeship in Level 3 Business Administration. Safeguarding There's another reason why self-management is important: it helps drive consistency. The most successful first-line managers are able to inspire commitment, recognize and reward the contributions of others, and guide direct reports to complete work, especially when goals are unclear. CTRL + SPACE for auto-complete. The role of a line manager is very important for business operations to run smoothly. The line manager occupies a unique position in an organization. He is not the one who does everything solely, as the name suggests manager, he makes every issue of an employee visible and facilitates the process through various other professionals. He has many duties. They are the ones who know their team members the best. Learn more about what line managers do, their role within an organization, and how they differ from project managers. 3. According to research by Great Place to Work, 70% of employees intend to seek alternative work in the future. . Although it is a journey where the manager has to be open-minded and flexible to face all the challenges, still some skills are necessary as they will prove a blessing in effectively overseeing the responsibilities. A line manager is responsible for managing employees and resources to achieve specific functional or organizational goals. Evaluating team member performance. In the past five months, there have been countless layoffs and furloughs and talks about the urgency of learning and upskilling have been doing the rounds. Health and Safety What is the role of line managers in human resource management? Knowledge base. Efficient management of the organizations operational costs. Third, there is a lot of apprehension about job security at the moment. They also provide a way of achieving greater ownership and commitment from the line, and can strengthen relationships between the manager and their staff. Leadership is an important factor for making an organization successful. Education is vitally important and so is support from top . Managers are the vital gateway between the system in theory and its implementation, determining whether the approach set by management is actually consistently delivered. 83% of staff who did not feel trusted had considered leaving (compared to 47% of those who feel trusted) 47% No, analytics isnt taking human away from HR! He has to take orders from a senior manager and then direct his team as per the instructions. Being indecisive as a leader isnt good for team morale and trust in management. Resistance Manager - Identify and mitigate . Organisations have been promoting the same as well by encouraging managers to take care of their teammates like family. Advocate - Demonstrate support for the change. The best line management meetings are an exchange of ideas and a sources of ongoing CPD. The role of line manager became very important in the structure of the business entity, because it is the shortest way for executive or non-executive directors to communicate with their employees and line manager helps in this situation a lot. By better understanding their emotions, they're more able to 'take a step back' and deliver a consistent experience to their direct reports. A line manager is a person who supervises the employees and reports the progress to a higher-level manager. These leaders now make up over 18% of the entire teaching population. Final thoughts on What is a line manager?, The National Institute for Health Research. People management on a daily basis with least idle time. Good line managers are confident in accepting responsibility and making decisions. Some managers, like project managers, are responsible for directing the work of other employees,but they're not responsible for the administrative management of those individuals. Listening is an important part of communication, and this is what the line manager must be adept at. This helps him to understand the situation in a better way and seek clarity if he sees any disparity. Their people management duties are on top of project organisation. A famous theorist, Henri Fayol, was given the nickname Father of Modern Management. He is responsible for getting the feedback from the customers and implementing proper actions to deliver customer satisfaction and accomplish organization goals. Line managers have resources that need managing, people that need leading, results that need analysing, and lots of other tasks besides. Ultimately, motivation and morale are the line managers responsibility but many line managers fail to realise their important role in developing this culture. Required fields are marked *. Responsibility for the risk management is often in hands of the line managers. While this doesnt necessarily mean they earn more, it does mean more can be asked of them in terms of hours and responsibilities. The manager supervises the employees in some things, coordinates their work, encourages them and generally makes sure that a team of employees performs its tasks efficiently and effectively. 6. Related: 4 major challenges for Marketing managers of the 21st Century Importance of middle management But line manager always has a fixed set of employees under him, its a permanent one not as temporary as a project manager. Education is one sector where the role of line managers has grown hugely over the last decade. Employees engagement and motivation duties come under him. Many scholars agree that line managers are crucial for the HRM implementation process ( Bondarouk et al., 2018; Van Waeyenberg and Decramer, 2018 ), and that the implementation of HRM practices is as important for HRM effectiveness as the formulation and design of these practices ( Guest and Bos-Nehles, 2013 ). The next generation of line managers often emerges from these teams. Included in important line manager skills are: The most important of these skills is communication. I am a Digital Marketer and an Entrepreneur with 12 Years of experience in Business and Marketing. Why is one companys underperformer anothers star. No matter the industry or sector, a line manager needs to have a comprehensive understanding of the business. Line management is a position that you cannot take for granted. They are the main point of contact between the management and the staff. Offering technical support; knowing how office machinery and protocols work, and knowing how to fix them when . Empowered, they then progress on current sites and gain skills by learning from each other. Line managers are the first point of contact for their direct reports, and they liaise and relay information between senior leaders, HR and workers. The Management Dictionary covers over 2000 business concepts from 5 categories. Flipkart Singapore Amid a sharp drop in the companys shares, CEO of AMC Entertainment, Adam Aron, has asked the AMC board to freeze his compensation next Medi Assist Healthcare Services, the Indian insuretech/healthtech and health benefits administrator, has appointed Manmohan S Kalsy as president - business operations and human resources. The middle managers evaluate the performances of junior managers and inspire them to do better. He knows the best and hence can make decisions about which job opportunity will suit which of his employees. The role of a line manager is very important for business operations to run smoothly. The answer is more natural than obvious. 1. Why are line managers best suited for this role? . The input of a line manager is essential for organizational learning. The line manager reports to a higher-ranking manager, and his role is to oversee the operations of the business and manage employees by supervising them daily. Leadership of the line managers transforms potential into reality. Essentially, this means engaging with the concerns of both upward and downward partners in an organization. They make recommendations to line managers on important organisational matters and, thus, improve the quality of decisions taken by line managers. Since five years, we have been serving the industry through daily news and stories. For instance, managers could identify existing employees who are similar to the newcomer and assign mentoring . Line managers will be more like coaches or mentors to employees hereon. Therefore, like it or not, line managers are going to be the new heroes at the workplace. Respect - Another very important reason to invest in your technical skills is the fact that they'll earn you respect among your subordinates. A good line manager makes all the difference. Good front-line managers often clarify employee goals, encourage and reward employees when they accomplish their goals and provide useful guidance to boost productivity. Responsible to adopt organizational cultural change. Evie has worked at CPD Online College since August 2021. Sometimes the communication styles play an important role in maintaining distance between upper management and lower management. However, there are many people who will undertake some management activities without the official title. The HR office performs an important role in this field: HR specialists use managers to set-up training and development programs that are crucial to fostering a good employer-employee romance, they guide professionals on nurturing personnel morale and satisfaction levels, they become the liaison between employees and a business - organizing . Although there have been positive reports of a vaccine underway, we are still a long way from living in a COVID-free world. Some of the important responsibilities include. Delegating workloads and organizing shift rotas. Usually, HR is responsible for producing job specifications, running job adverts and carrying out an initial screen of applicants. Recruitment. When an employee feels truly valued it makes a difference. A first-line manager, a line manager and direct manager all refer to the same position. His theory identified three main skills for management. They must, psychologically speaking, be in lots of different places at once. You spent 16 years at LIC before moving to a corporate role at ICICI Prudential. During such times, constant communication and assurance are going to be key just as they have been in the past five months to ensure that workplaces remain cohesive and employees are able to focus on productivity. I couldn't agree more. Involving line managers in the design and implementation of engagement strategies is invaluable. Management articles frequently resort to using the survey statistic that an employee will leave their boss not the company. Staff managers, thus, complement the skills of line . Most first-level line managers dont have any specific qualifications although they might have undertaken in-service training for the role. They ensure that timely the decisions are taken and customers are given due importance while taking any important decision. They work to ensure programs are implemented effectively in a department to help the organization meet its goals. As for school support staff, there are various levels and scales too. He plays a very major role in an organization when it comes to team work and team management skills impart programs. Line managers are critical cogs in ensuring that employees in a company implement new programs in a timely and effective manner. Kalsy As per a Bloomberg report, Goldman Sachs is planning a new lay off, while entering the New Year. This includes being the first port of call for many gender identity matters, including bullying, harassment, emotional support and workplace transitions. Families on either side have come to know each other and there is a greater willingness to help others in their times of need. The primary reason human resources and line managers should work together is because both parties have a vested interest in ensuring the company achieves success. Liaison - Engage with and support the project team. Depending on the nature of the business and the business structure, a line manager in business can incorporate many different roles and responsibilities. Usually, support staff in school will have a support staff line manager and there is often at least one or two members of the Senior Leadership Team who are non-teaching staff who manage this side of the business. A line manager is responsible for managing employees and resources to achieve specific functional or organizational goals. This ultimately results in employee satisfaction and organizational productivity Being the first line of defense for employee safety and wellbeing, line managers have been under renewed pressure to supervise their teams and deliver on their own responsibilities at the same time ever since remote working became the norm. He is responsible for the talent acquisition of the organization. They also ensure daily tasks are completed efficiently, that targets are achieved, and standards are maintained. Equally, with poor line management, an organisation will suffer, and the team will too. Talent development is a key priority for any organization, and line managers have a good amount of control over the identification, development, and promotion of talented professionals on their teams. The senior management team will be responsible for the overall strategy and direction of the business. Evie's main roles are to upload blog articles and courses to the website. Line managers manage employees and are responsible for the team development and performance. Other managers are staff managers, personnel managers, interim managers etc. Prosci research shows that people managers have five unique and important roles to play during times of change: Communicator - Share personal impact messages with direct reports about the change. Just the way the pandemic led to the change in place of work, it also changed the nature of workplace dynamics for the people. It has been reviewed & published by the MBA Skool Team. Influencing Outcomes This further emphasises the need for appropriate training and development for those newly-appointed in a line management role. At the Chartered Management Institute (CMI), we know that line managers play a critical role in building supportive and inclusive workplaces. In todays times, whats more challenging for a CEO like you profit & business growth, talent & people, diversification, compliance or managing 2022 India's most read website on Human Resources, Jobs & Career. Pay Here (All it takes is a minute). They play an important role in the operation of many businesses, supervising and managing workers on a daily basis and acting as a liaison between employees and upper management. Some of the biggest causes of discontent in line managers about HR are time-consuming HR admin and difficulty accessing key people information. Thorough monitoring of the work and regular checking of the quality of product and services. The importance of the line manager is as follows Line managers offer encouragement and support to the team members. They also wont be interested in doing their best at work. Going back to the office, this will increase as organisations also train their managers to be more supportive to their employees, he points out. The NHS is unique in that no matter what role you play, you affect the patient experience. Value our content contribute towards our growth. The decision will affect nearly 4,000 With about 1,600 non-teaching staff from Aligarh Muslim University going on strike, administrative work was adverserly affected at the University. Meet the Team A HR manager is also a line manager. This means they can help those they line manage and support them as necessary. Hence, this concludes the definition of Line Manager along with its overview. According to research, as people climb the management ladder, they have to make more and more difficult decisions. Role of an Account Manager, Career Management: Meaning, Process and Objectives, The Top 12 Interview Questions for Managers and How to Answer Them, 18 Common Barriers to Success You Need To Overcome, What is Cash in Hand? Thus, being a good line manager is essential. In fact, around 5% of the NHS workforce could be classified as a manager. With organizations less flowing than in project management mode, the line manager plays the role of conductor. After months of asking employees to stay at home, it is natural for them to be concerned about taking the metro to work or leaving their kids at home. It promotes interactions between employees but also between the various self-organizing departments. Next, the workplace has changed. 3. 7. Starting out with a fairly obvious one, it's hugely important to have good leadership skills so you can inspire, motivate and support the individuals in your team, helping to ensure they do their best work and deliver optimum results for the company. Good line managers will be aware of all the different ways of communicating. How to make performance reviews more interesting, How technology is aiding skill-first hiring. should endeavour to work closely together to ensure the best practices for the organisation are in place. This is particularly true when it comes to identifying objectives in relation to improvements. The Importance of Active Line Management There is no more important managerial relationship at a workplace than that of an employee and line manager. Line managers play crucial role in supporting employee well-being and engagement A new tool just published on the CIPD website will help organisations develop managers with the skills and behaviours needed to support their teams Some of the job-related skills he will need are described below. He can be referred to as the liaison between the upper management and the employees working in the organization. They give junior employees guidance and support and provide a link to those in higher roles. Outside of work, Evie loves horse riding and spending time with her family. What skills do you need to become a line manager? Corporate leaders are making more demands on managers to maintain high levels of employee engagement, and HR professionals are drawing on a variety of strategies to get managers involved in nurturing an engaged workforce. Important roles of a manager are . Line manager's actions are more likely to tie in with the business objectives as they work alongside the people they manage. It also means that employees will seek advice and support to ensure theyre doing things correctly rather than just hoping for the best. When a line manager lacks empathy, employees can become disengaged and dissatisfied. A great line manager will want the people they manage to improve and progress. Since line managers exist in a huge range of sectors and industries, their duties will be varied. He is the one who aligns the organization goals with that of various strategies. Business is my passion and i have established myself in multiple industries with a focus on sustainable growth. providing performance feedback (relevance). The line managers are uniquely positioned to handle their queries and deliver the information they seek. Our mental health is not determined by psychological soundness alone, but by our physical and social conditions as well. 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