We hope this helps new and potential users get familiar with our product, and discover new ways of using Statuspage. Learn everything you need to know to migrate you and your team to Atlassian accounts. Example metrics - Some common metrics we see are API response time, server uptime, average time an outbound request sits in a queue, current exception rate of all requests, and average first reply time on customer support requests. The two different JSON values on the page show the payloads for incidents (a particular time something happened) and components (each item that's listed on your status page, such as "API" or "Authentication"). Learn everything you need to know to migrate you and your team to Atlassian accounts. Understand Atlassian sites and organizations, Learn the basics of the migration process, Migrate to an Atlassian account while using single sign-on, Additional information about your migration. Migrate Statuspage to use Atlassian accounts. Adopt a culture of transparency - Gone are the days when downtime was something you kept hush-hush. Select API info from the menu that appears. Communicate incidents and maintenance with Statuspage. Anytime an incident is posted, a banner will surface on your site. Choose what components and information is visible so that users and groups see only what is of interest to them. Audience-specific page functionality - Audience-specific pages have set permissions for what users and groups can view and what notifications they can receive. Get it free Statuspage offers two API's; an authenticated API which can be used to programmatically manage and update your status page, and a page-level status API which can be used to consume your page info in order to surface your system status on your own website or application. Public status pages are for communicating with external customers. All you have to do is make sure the incident is created, we'll handle notifying the people who need to know about it. This check box must be cleared for automatic backups to be performed. Apply via Dice today! Each status page has it's own dedicated set of endpoints. These instructions will teach you how to create incidents to notify page viewers of downtime. Note: If the key has IN USE next to it, it is currently in use for existing configured applications. To get started, read the reference documentation: Jira Server platform REST API. Tools Javascript library Data endpoints Summary Status 1 accepted. Status API. Metrics can be created using our API, or through a third-party data source we integrate with. They are the people who have access to your account to create incidents, change the state of components, and much more. Details on metrics. Disclaimer: Atlassian Connect Resource. Use System Metrics to display real-time data such as response time and uptime. By subscribing you agree to the Atlassian. Learn what Statuspage is, how to set up pages, use components, and introduce Statuspage to your team. Click Show more to see all your API keys if you have more than five. The Beam end-to-end testing framework is a framework designed in a runner-agnostic fashion to exercise the entire lifecycle of a Beam pipeline. The AWS Health API follows a multi-Region application architecture and has two regional endpoints in an active-passive configuration. Integrate Statuspage with other applications. Details on Slack. Post updates regularly. This includes scheduled maintenances as described in the above two endpoints, as well as those in the. These instructions will teach you how to create and manage status pages and components for effective incident management. Can I use the Status API with a Private Page? To get it, click on your profile and go to the API Info Site in your dashboard. Find the API key you want to rename from the list of keys. Sometimes it's just not possible to manually update your status page with incidents and component status changes, we totally get that. Connect your page with your monitoring tool to display metrics right on your page. Audience-specific pages have their own pricing model and documentation. Hello @Raschke, Ben (TR Tech, Content & Ops) , I'm not sure about the ServiceNow API but there is definitely an API on the StatusPage side that you could use to build out an integration. To specify a backup schedule: Click the icon in the Bamboo header and choose Overview. marc January 11, 2022, 2:57pm #1. To enable this feature, you must be on the Business, Growth, or Corporate plan. Component automation - Automatically update the status of your components using email automation, our API, or one of our integrations. Configure an invoice recipient - Your accounting team will probably want receipts. Rally the troops - Define which team(s) and roles own the Statuspage. You can regenerate a new access_token using the refresh_token (Refer Part 5: Generate Access Token from Refresh Token). No further update could be made to the transfer, once it is updated with status INCOMPLETE, FAILED, SUCCESS. Chat often becomes the central command center during incident response. Operational 60 days ago 99.99 % uptime Today Atlassian Support Ticketing ? You can create components, incidents, subscribers, metrics, team members, and more using this API. The Status API is not rate limited. @mgdhermes Atlassian Releases Patches for Critical Flaws Affecting Crowd and Bitbucket Products Australian software company Atlassian has rolled out security updates to address two critical flaws affecting Bitbucket Server, Data Center, and Crowd products. Postmortems - After a major incident is resolved, you can create a postmortem to explain what happened. This means, all the subsequent REST calls using this transferId will return 403 response code. You can be up and running with a new status page in a matter of minutes. Details on CSV import. For that reason, we paginate the results to make sure responses are easier to handle. API Operational 60 days ago 100 % uptime Today Atlassian Support - Support Portal ? In the response, you will get both access_token and refresh_token.. Bring your team together and focus on the important things using Statuspage. Show current and prospective customers how reliable your services is with system metrics. Click API info from the menu that appears. Status API Each status page has it's own dedicated set of endpoints. Set their email address as an invoice recipient. Integrate Statuspage with DataDog, New Relic, Librato or Pingdomto update your page as soon as an issue is detected. Slack - Keep your team in the loop by syncing Statuspage events (like who created an incident, or what a component status was changed to) into Slack. We can run following REST call in the browser after successfull logged into the Confluence. This endpoint will only return scheduled maintenances in the, Get a list of the 50 most recent scheduled maintenances. We run a pipeline as a user would and allow it to run to completion in the same way, verifying after completion that it behaved how we expected. Jan 03:00 06:00 0 50 100 Endpoints are displayed with examples using cURL and our embeded javascript widget (if available). Confluence has REST API to check the long running tasks status. Get a list of any unresolved incidents. Private status pages are for communicating internally with employees and stakeholders. Post-incident report - We call these "postmortems" in Statuspage. Updates to incidents will be sent out to all subscribers. IN USE indicates API keys that have been used in the last 6 months. Scheduled maintenance It can't be avoided, sometimes you just need to perform maintenance. When things go wrong, we help you get the message out to the people that matter most: your customers and users. Details on components. Scheduled maintenance - Let your customers know ahead of time when you're going to be unavailable due to maintenance. These instructions will teach you how to create and manage status pages and components for effective incident management. Learn how to use third-party applications to automate actions and display information on your status page. Led an effort automating a regression backlog as well as new feature development. API - If you're not already using one of the above supported metrics providers, you can bring in metrics using our API. Develop in-application scripts and automations. Control the noise by filtering out different types of events and actions. It's why Cachet is bundled with a simple, but powerful, JSON API. Integrate with monitoring & alerting tools to communicate as soon as an issue is detected Monitoring tool integrations The status.atlassian.com website is a custom version of Atlassian Statuspage. The authenticated API can be used to make changes or updates to your status page. Bring your team together and focus on the important things using Statuspage. Learn more Create your status page today Get it free Operational Authentication and User management Operational Purchasing & Licensing Operational Signup Operational Past Incidents Jan 2, 2023 No incidents reported today. Customers expect a certain level of transparency these days. This includes all unresolved incidents as described above, as well as those in the. Develop API integrations both with other Atlassian software and external applications. Create a read-only custom field The best custom field to store the value is a read-only one. Manually adding subscribers - If you already have a list of emails or phone numbers, you can import them as subscribers using a CSV or by adding individual subscribers manually. Learn how to use third-party applications to automate actions and display information on your status page. Details on webhooks. We have an Audience-specific page type that lets you display custom statuses and send notifications based on customer groupings. Details on templates. Get the status rollup for the whole page. Removing team members - Only the account owner has permission to remove other team members. Create pages and components in Statuspage. To revoke a refresh_token, refer Part 6: Revoking a Refresh Token. Team members can be thought of as "admins". They should be experienced in working with API Gateways that adhere to data . Learn more about the hottest issues in incident management, including best practices of incident response and the pros/cons of different approaches to on-call management. Statuspage integrates with your favorite monitoring, alerting, chat, and help desk tools for efficient response every time. Does Statuspage offer a read-only API key? Yes, you need to have an account to be able to generate a key for it. Set up a Jira Service Management integration, Show real-time performance with system metrics. <Confluence-baseurl>rest/api/longtask Connect Statuspage with your incident management toolset for faster response. A lot of the time, when you're making calls to the Confluence REST API, there'll be a lot of results to return. Then, you will need to ask the organization owner to create an API Key for you. Your API keys new name is reflected in the list on the API info page. Click Scheduled Backups in the left navigation column (under 'System'). Statuspage is a communication tool. Click Components from the sidebar to create your components. Statuspage is the #1 status and incident communication tool, and the best way to keep customers and employees informed during downtime. Invite a team member - Recruit others to help. Please see FAQ below for more information. We support SAML 2.0 and Google Auth for private pages. Scheduled maintenances are planned outages, upgrades, or general notices that you're working on infrastructure and disruptions may occurr. What happens if I dont migrate my Statuspage organization? Should everyone receive the same updates or do certain issues only affect certain end-users. Apply for a community, open source, or academic license, CSS and Javascript snippets for customizations, Create, manage, and communicate incidents, Top-level status and incident impact calculations, Create and configure the recommended Status embed, Update personal information and notifications, Manage Statuspage admin access in Atlassian admin, Manage audience-specific groups and users, Fix import errors for audience-specific pages, Manage your Statuspage bill and subscription, Common questions about Statuspage billing, Set up authentication for Statuspage users. These instructions will teach you how to create and manage status pages and components for effective incident management. Connect thousands of apps for all your Atlassian products, Run a world-class agile software organization from discovery to delivery and operations, Enable dev, IT ops, and business teams to deliver great service at high velocity, Empower autonomous teams without losing organizational alignment, Great for startups, from incubator to IPO, Get the right tools for your growing business, Docs and resources to build Atlassian apps, Compliance, privacy, platform roadmap, and more, Stories on culture, tech, teams, and tips, Training and certifications for all skill levels, A forum for connecting, sharing, and learning. Incidents are the best way to communicate with your customers during downtime. You'll need to use an API proxy for any request which needs access to an authenticated API. Page status API. Adding a custom metric - If your data is not in one of the above third-party services, you can create metric data using our API. Check out these resources to get the most out of your Statuspage integrations, Pipe status updates into designated Slack channels. You'll find links to more detailed knowledge base articles embedded throughout this guide. Atlassian Presents: Unleash a new event for product and platform teams. Details of the role: Experienced Developers (3 to 6 years . We believe in being transparent with customers. Details on components. Then, you are fine. Embed your system status in-app - Using our Status embed, you can embed your system status directly in your website, app, or help center. Details on 3rd party metrics. Enter a key name. Yes, but you're required to send your API key as an Authorization header in requests that you make to the Status API. Operations teams - Pipe your performance metrics and system status into Statuspage so your team has a dedicated place to reference any time. Click Show more to see all your API keys if you have more than five. Learn how to use third-party applications to automate actions and display information on your status page. Create pages and components in Statuspage. Invite team members by clicking your avatar in the top right corner of the management interface > Users > Add user. Endpoints are displayed with examples using cURL and our embeded javascript widget (if available). This endpoint will only return scheduled maintenances still in the, Get a list of any active maintenances. Atlas Status All Systems Operational API ? Integrate Statuspage with other applications. calling the update update = confluence.update_page( parent_id=None, page_id=page_id, title=title, body=page_content ) returns with: No space or no content type, or setup a wrong version type set to content, or status param is not draft and status content is current Click your avatar in the bottom left of the management interface screen. Email automation - Automatically update the status of your components by configuring your monitoring tool to send us emails. You can also create custom metrics through our API. These instructions will teach you how to create incidents to notify page viewers of downtime. Statuspage integrates with the top monitoring, alerting, and ChatOps tools to help keep customers in the loop during each phase of an incident. Details on receipts. Uptime over the past 90 days. Details on component subscriptions. I looked at here , no luck being able to locate an avatar in the bottom left of the management interface. With Status Embed, you can display active incidents and scheduled maintenances in the places your customers are most likely to see them. Help the noob. Learn what Statuspage is, how to set up pages, use components, and introduce Statuspage to your team. Your new API key is added to your list on the API info page. A wrapper for the page status api, exposing convenient actions useful for embedding your status anywhere. Create a test incident - From within the Incidents section in the left sidebar, you can create a test incident. Team members can view the organization and page IDs needed when using the API, but not API keys. Invite your support team, ops team, or others so they can also update the status page when things go wrong. Already use Twitter for customer communication? Provides a status of active transfer to the server product. Details on account notifications. Apply for a community, open source, or academic license, CSS and Javascript snippets for customizations, Create, manage, and communicate incidents, Top-level status and incident impact calculations, Create and configure the recommended Status embed, Update personal information and notifications, Manage Statuspage admin access in Atlassian admin, Manage audience-specific groups and users, Fix import errors for audience-specific pages, Manage your Statuspage bill and subscription, Common questions about Statuspage billing, Set up authentication for Statuspage users, Set up a Jira Service Management integration, Show real-time performance with system metrics. You can perform a DNS lookup on the global endpoint to determine the active endpoint and corresponding signing AWS Region. Click your avatar in the top right of the Statuspage management interface. Jan 1, 2023 No incidents reported. Statuspage features | Atlassian | Atlassian Join us for our first-ever hackathon (and more!) Communicate incidents and maintenance with Statuspage. When you activate your page to turn it into a paid public page, this restriction will be lifted. These instructions will teach you how to manage user accounts, billing information, and set up single sign-on. Migrate Statuspage to use Atlassian accounts. Understand Atlassian sites and organizations, Learn the basics of the migration process, Migrate to an Atlassian account while using single sign-on, Additional information about your migration. The most common method of updating component statuses is by creating an incident, and changing the status of the affected components during the incident creation workflow. Postmortems will be published within the incident and can notify your subscribers. Give it a title, a brief message and leave it in the "Investigating" stage. Details on maintenance. Go to Your page > Page info to configure global settings like your timezone, service name, Google Analytics tracking, notifications, and billing info. If you delete an API key, any existing applications using that key will no longer work and youll need to update those applications. This will allow your custom HTML page to access your local API proxy without requiring any Authorization header, and it will then add the required header and sent it downstream to our API. Direct daily operations of other Atlassian Administrators. Warning: Without using a proxy, you risk exposing your API key, which is a full read/write API key. These instructions will teach you how to manage user accounts, billing information, and set up single sign-on. View our developer documentation at https://developer.statuspage.io/. Public Page trials have no time limit. Automating Statuspage Statuspage Basics Teams that use Statuspage Support teams, ops teams, and IT teams use Statuspage to communicate incidents and outages. The following documentation is provided to let users of the Atlassian status page programmatically access various elements on the page. This leads to angry customers, and a burnt-out support team. They should work at an expert level in building modern single page UI applications using OO JavaScript, HTML, and CSS. Component subscriptions - Component subscriptions ensure your subscribers are only getting notified about the things they care about. Once you click Create Incident, an incident will be posted on your status page and a notification sent to your test subscribers (more on incidents below). If someone were to intercept that token, they would be able to make any other API call to the page. No, API keys are associated with a team member (admin) account. Team members see page IDs and the email address(es) of the account owner(s) to contact if they need API key information. What happens if I dont migrate my Statuspage organization? These instructions will teach you how to manage user accounts, billing information, and set up single sign-on. This is intentional as we don't want status information to be leaked to people who don't have access to that private status page. Why pagination? Other customizations - Use a custom domain, translate your page into multiple languages, and set a custom 'from' address. Our suggestion here is to write a simple proxy which adds your API key and passes those requests through to Statuspage. I installed the StatusPage app, do I need to create a Statuspage account? Communicate often - Once you create your incident, don't leave your customers hanging. Integrate your page with tools like VictorOps, PagerDuty, OpsGenie, and xMatters to automate your IT communicaton. Hi, recently a blog post 7 ways to get your work noticed in Confluence - Work Life by Atlassian announced "custom page status" for Confluence. Automate Twitter updates directly from Statuspage. You may want to replace the key before deleting it if currently in use. Embed status where your customers are already heading for help like Jira Service Management, Zendesk, and Intercom to squash duplicate support tickets at the source. Create a custom field You can add the name Channel so you and your team can easily identify it. Support teams - Deflect support tickets by using Statuspage to communicate with your customers when you're down. Statuspage API(1.0.0) Download OpenAPI specification:Download URL: https://support.atlassian.com/contact Code of Conduct Please don't abuse the API, and please report all feature requests and issues to https://support.atlassian.com/contact Rate Limiting Each API token is limited to 1 request / second as measured on a 60 second rolling window. Self-service signup - As long as you have email and/or SMS subscriptions enabled, anyone who visits your page can subscribe to updates by clicking Subscribe to updates. I still can't find page id or api key. Backfill historical incidents - If you're migrating to Statuspage from another tool, you can add your previous incidents as a "Backfilled incident". Read up on the Service Recovery Paradox. The only restriction is that you must be a logged-in team member in order to view the page. Keep them in the loop when servers and systems are down. Define your page type - Make sure you know how you intend to use Statuspage. We don't allow CORS on private pages or trial pages. Statuspage can send out notifications to your customers via Email or SMS when you create or update incidents. Subscribe to incident updates - Click View status page from the left sidebar when signed in and then click Subscribe. Communicate incidents and maintenance with Statuspage. Is this for internal or external communication? Using this field, only the automation will be able to edit, so it won't be possible for any internal user to change the value of this field. Create your own Statuspage integration using our powerful API. Atlassian Status API Documentation and functionality Basics The following documentation is provided to let users of the Atlassian status page programmatically access various elements on the page. Operational MS Teams Integration ? Service name - This is the name we use in SMS and Email notifications. The way most people do that is by dedicating a team to manage their status page. Learn what Statuspage is, how to set up pages, use components, and introduce Statuspage to your team. This name appears in the activity log and in some integration messages, so you may want to give this key a descriptive name to indicate which application uses it. Team members see page IDs and the email address (es) of the account owner (s) to contact if they need API key information. Private Page trials are limited to 30 days with full functionality. Page viewers must log in with credentials in order to view the page. This page is intended for Atlassian developers. What are the different APIs under Statuspage? The Jira REST APIs are used to interact with the Jira Server applications remotely, for example, when configuring webhooks. Yes, but you're required to send your API key as an Authorization header in requests that you make to the Status API. Learn everything you need to know to migrate you and your team to Atlassian accounts. Notifications - Turn notification on/off for events such as long-running incidents, billing receipts, and issues with external accounts used for integrations. Job Summary: A client of ours in Remote is looking for a API Developer for a 6 months Contract opportunity. Many of our customers use their Status API to embed status alerts to their users/customers directly in their own application's user interface or help portal. Basic logo vs cover image - Use a basic layout that displays your logo at the top of the page, or give your page some flair with a custom header. Apply for a community, open source, or academic license, CSS and Javascript snippets for customizations, Create, manage, and communicate incidents, Top-level status and incident impact calculations, Create and configure the recommended Status embed, Update personal information and notifications, Manage Statuspage admin access in Atlassian admin, Manage audience-specific groups and users, Fix import errors for audience-specific pages, Manage your Statuspage bill and subscription, Common questions about Statuspage billing, Set up authentication for Statuspage users. Register for free. Does Statuspage offer an account-wide API key. With Cachet, you can schedule events ahead of time. You can create an API Key or see the list of currently active keys there. Don't leave your customers in the dark and don't bog down your support team with repeat tickets. Set expectations with your team, and communicate with your customers so they know what's coming. Postmortems should include an apology, an understanding of what happened, and a remediation plan. LogicMonitor's Atlassian Statuspage (statuspage.io) monitoring package leverages the Statuspage API to monitor and alert on the status of SaaS applications with publicly-accessible status data hosted by Statuspage Setup Requirements Add a Statuspage Host Into Monitoring Since this is a service and there is no physical resource to add into monitoring, you'll need to manually create . Get a list of any upcoming maintenances. Below you'll find status information for each of Atlassian's products and services. The access_token will expire after some specified seconds (represented by expires_in param in the response). Incidents are the cornerstone of any status page, being composed of many incident updates. Select API info from the menu that appears. Get it free Watch demo Core features Contact the account owners listed under API info to obtain API key information. between 2022-11-28T16:14 and 2022-11-28T16:31 UTC some Forge apps failed to load due to degradation of Forge Storage API. The issues, tracked as CVE-2 2022-11-19 05:03:04 Show more Confluence Development Confluence Cloud. Get a summary of the status page, including a status indicator, component statuses, unresolved incidents, and any upcoming or in-progress scheduled maintenances. Google Analytics tracking - Measure traffic to your page by inputting a Google Analytics tracking code. Scheduled maintenances appear on your status page and also send a notification to subscribers. If you want, you can automate your components, or surface a third-party component on your page. Register for free. Only account owners can delete API keys. Sync subscribers with our API - Use our API to pragmatically create subscribers based on events or actions in another system. Statuspage. Usually it's the name of your company or product. In the below result we could see percentageComplete, that will indicates how much task has been completed. What are the different APIs under Statuspage? CSS/HTML/Javascript - Customize the layout and structure of your page by writing your own css/html/JS. Click your avatar in the bottom left of any Statuspage screen. AIP-38 Modern Web Application Created by Ryan Hamilton, last modified by Elad Kalif on Dec 08, 2022 Status Motivation While the Airflow UI did receive a recent facelift for the 2.0 release, the changes merely made it look like a modern web application, but not function as one. Pipe status updates into designated Slack channels to keep everyone on the same page. Can I use the Status API with a Public Trial Page? They are the functioning pieces of your application. The "updated_at" field only changes whenever there is a new maintenance/service degradation notice. Experience creating an automation framework and automated test cases for UI, API, and back-end data processing applications. Statuspage doesn't do any direct monitoring of websites or servers but we do integrate with monitoring and alerting tools. Private page functionality - Private pages are hidden behind authentication. https://status.atlassian.com/api/v2/summary.json, https://status.atlassian.com/api/v2/status.json, https://status.atlassian.com/api/v2/components.json, https://status.atlassian.com/api/v2/incidents/unresolved.json, https://status.atlassian.com/api/v2/incidents.json, https://status.atlassian.com/api/v2/scheduled-maintenances/upcoming.json, https://status.atlassian.com/api/v2/scheduled-maintenances/active.json, https://status.atlassian.com/api/v2/scheduled-maintenances.json, Get email notifications whenever Atlassian, This site is protected by reCAPTCHA and the Google, Get text message notifications whenever Atlassian, Message and data rates may apply. The Jira Server platform provides the REST API for common features, like issues and workflows. Jira Software Operational Jira Service Management Operational Jira Work Management Operational Jira Product Discovery Operational Confluence Operational Jira Align Operational Trello Operational Bitbucket Operational Opsgenie Statuspage is the communication piece of your incident management process Keep users in the loop from 'investigating' through 'resolved'. Your API key no longer appears on the API info page and no longer works to configure applications. These are keys that belonged to team members prior to restricting access to API keys at the organization level. You can create components, incidents, subscribers, metrics, team members, and more using this API. Access controls - Statuspage doesn't currently have any access controls or granular permission levels for team members. Need to have working knowledge of Linux operating system; Scripting experience with programming languages such as Java, Python or Perl. What are the different APIs under Statuspage? Component groups - Keep your page organized and easy to navigate by grouping similar components together under an expandable component group. A little more explanation around components is available here. You can switch your page type under Your page > Page type in the Statuspage management interface. After a major incident, it's always good to let your customers know what happened and what you're doing to avoid the incident from happening again. modules: jiraServiceManagement:queuePage: - key: hello-world-custom-ui-hello-world-page resource: main resolver: function: resolver title: hello-world-custom-ui function: - key: resolver handler: index.handler resources: - key: main path: static/hello-world/build app: id: ari:cloud:ecosystem::app/6c810d8c-daab-4b80-bd89-4f64f8c61090 If your account owner is no longer with the company, please reach out and we'll assist with these requests. Using the Status API with a Private Page or a Trial Page requires passing in your API key as an Authorization header. The Manage API is limited to 60 requests per minute. Keeping your company informed Pipe status updates into Slack to keep engineering, IT, and Ops teams on the same page as they work to resolve the incident at hand. The authenticated API can be used to make changes or updates to your status page. APIs . There is some information with links of where to get started in the status Page integrations documentation page here: Connect Statuspage with your incident . View historical uptime. Understand Atlassian sites and organizations, Learn the basics of the migration process, Migrate to an Atlassian account while using single sign-on, Additional information about your migration. Operational Email notifications ? Users may have . Java wrapper for Atlassian Statuspage REST API. we're hiring a head of strategic engagement management, reporting to the head of advisory services for the americas, to own and orchestrate the strategy and operations of our atlassian advisory services strategic engagement management team.strategic engagement managers (sems) are experienced relationship managers responsible for building If not everyone is impacted, let that be known. No, it is not possible to configure which endpoints are active / inactive. Discover Statuspage Statuspage brings companies and customers together during downtime with best-in-class incident communication. Please visit https://status.atlassian.com for the status of end-user features and services. Migrate Statuspage to use Atlassian accounts. These instructions will teach you how to create incidents to notify page viewers of downtime. Details on other automation options.. Integrations - Display real-time metrics like uptime and response time on your status page by integrating Pingdom, New Relic, Datadog, or Librato. Support teams - Deflect support tickets by using Statuspage to communicate with your customers when you're down. This guide is meant to be a one-stop shop for a high-level overview of Statuspage. Components can be updated manually in the manage portal, or automatically using an integration, the API, or email automation. Integrations - Integrations are available for PagerDuty, Pingdom, New Relic, Opsgenie, xMatters, VictorOps, and Pingometer. Atlassian Statuspage Status - API Atlassian Statuspage Status API Documentation and functionality Basics The following documentation is provided to let users of the Atlassian Statuspage status page programmatically access various elements on the page. Integrate Statuspage with other applications. Audience-specific pages are for prespecified users and groups to view. For example, you can query Jira Software's status via https://jira-software.status.atlassian.com/api/v2/status.json. API keys are managed by account owners at the organization level. Some of these keys may be named Key migrated from {email address}. Incident templates -Be prepared for downtime by writing incident templates you can use to auto-fill when creating a live incident. We built Statuspage with one goal in mind; make it easier for teams to communicate with their customers during incidents. To keep your customers in the loop, add an incident to your page and post updates until it's resolved. Use ourREST API to programmatically update your status page by writing your own integration,or automatically update the status of components by triggering en email witha subject line containing the words UP or DOWN. confluence-cloud, atlassian-connect. Account owner - There is only 1 account owner on each account. All team members within the account have access to each page under the account and all of the features under each page. Each incident usually goes through a progression of statuses listed below, with an impact calculated from a blend of component statuses (or an optional override). Steps 1. Adding a metric using third-party data sources - If you have data in Pingdom, New Relic, Librato, or Datadog, we have integrations with each of those services and you can easily get that data flowing into Statuspage as a system metric. Coming to Berlin and digitally February 9, 2023. (more on subscribers below). Support teams, ops teams, and IT teams use Statuspage to communicate incidents and outages. Communicate clearly - Focus on how exactly your customers are impacted by the incident. at our newest event, Atlassian Presents: Unleash. Learn more about integrations and automation INCIDENT RESPONSE TEAMS Set up a Jira Service Management integration, Show real-time performance with system metrics. Third-party components - If your service is heavily dependent on a third-party service, you can surface that component (as long as we offer it) on your own status page. Statuspage integrates with the top monitoring, alerting, and ChatOps tools to help keep customers in the loop during each phase of an incident. Here are some examples, status.dropbox.com, status.twilio.com, status.newrelic.com. Components allow you to be more granular with reporting your system status. Click the icon to the right of the API key you want to rename. This endpoint includes an indicator - one of, Get the components for the page. Details on backfilling. Contribute to dxFeed/atlassian-status-page-java-api development by creating an account on GitHub. Seeing is believing. Operational Slack Integration ? Welcome to Atlassian's status page hub Below you'll find status information for each of Atlassian's products and services. Endpoints are displayed with examples using cURL and our embeded javascript widget (if available). What happens if I dont migrate my Statuspage organization? Our Manage API endpoints can be found here: developer.statuspage.io. Better to sort this out Day 1, before the first live incident. Our API also allows you to create incidents, update components, manage subscribers, and more. More on subscriber API. No authentication is required. IT teams - Employees and students are becoming more and more dependent on workplace/school technology. Account owners see a list of organization API keys. Our Manage API endpoints can be found here: developer.statuspage.io. Public page functionality - Public pages are viewable by anyone with an internet connection. Webhook subscriptions - Anyone can subscribe to your status page to receive a webhook notification when you post/update an incident and when components are updated. ; The refresh_token is permanent. To support active-passive DNS failover, AWS Health provides a single, global endpoint. A close sibling of Incidents, each usually goes through a progression of statuses listed below, with an impact calculated from a blend of component statuses (or an optional override). This is intentional because otherwise people would be able to use Statuspage's API on a trial Statuspage and without signing up for a paid subscription. Each of these integrations offers functionality ranging from changing the state of components, to creating incidents. Operational 60 days ago 100 % uptime Today Atlassian Support Knowledge Base Operational System Metrics Month Week Day Uptime 100% 09:00 12:00 15:00 18:00 21:00 1. This endpoint will only return incidents in the, Get a list of the 50 most recent incidents. Click Edit to modify the schedule settings: Disable scheduled backups. Details on email automation. Details on postmortems. Each component is listed along with its status - one of. Migrate external instances for global teams to the company owned instance while maintaining project integrity and data alignment. Create components - Components are the functioning pieces of your website or application such as your API, mobile app, help center, and admin tool. The only difference between the account owner and a regular team member is that the account owner can remove team members. Account owners see a list of organization API keys. First, you need to obtain the api token for your page. Integrate Statuspage with Opsgenie,PagerDuty, VictorOps,orxMatters to update status directly from your alerting app. Details on tracking. 2. Create pages and components in Statuspage. This is crucial for initial implementation and longevity. Choose custom positioning and color for embeddable widgets, then copy and paste autogenerated code into your website, app,or help center. 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